24/7 professional customer support for online casino customers is an essential criterion for the quality of the platform. Pin Up casino pays a lot of attention to training operators and improving service.
The primary way of contact is e-mail: [email protected]. The letter may describe the problem in detail or upload a screenshot of the page with the bug. You will get an instant reply, but the problem might take some time to solve. Contact an operator for exact information.
You can get in touch with the managers in the online chat on the official website of the gambling hall, mobile version or app. Chat is fixed in the bottom right corner of the page. Enter your request, and an operator will reply within a few minutes.
Pin Up casino’s customer care number is temporarily inactive. That is a significant disadvantage, but the quick work of experienced operators offsets it.
Customer support helps:
- fix technical problems without consequences;
- to restore login parameters or correctly complete registration;
- find out the exact rules of getting and wagering bonuses;
- quickly withdraw winnings in a convenient way for the player.
The website has a FAQ section with the most popular user questions. Also, the basic rules and restrictions of the resource are described in detail in the User Agreement. Please read them before contacting support. Often the answer to a request for help is detailed in these sections.
Before contacting support, accurately formulate the question, try to reduce the degree of emotions and be ready for a dialogue. Managers will be sure to help and involve all options to solve your problem as quickly as possible.